What time should I submit my withdraw request if I want same-day processing?

Withdrawal requests submitted before 11:00 AM Sydney time (AEST/AEDT) are typically processed within 24 hours on business days.

During Daylight Saving Time, the cut-off is 11:00 AM AEDT (UTC+11)
During Standard Time, the cut-off is 11:00 AM AEST (UTC+10)

Requests submitted after the cut-off will be processed on the next business day.

Please contact our Support team if you have any questions regarding your withdrawal request.